IT Essentials
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- 1/100 Students
- Instructor Led,Tech Support
- 0 Lessons /0 Quizes
Learn IT's " IT Essentials" training course covers basic IT concepts, computer hardware and software...
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Introduction to IT Support and its Importance
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Common IT Terminology and Concepts
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Overview of Computer Hardware and Software
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Operating Systems: Windows and macOS
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File Management and Organization
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Troubleshooting Common Software Issues
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Introduction to Computer Networks
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Networking Fundamentals and Components
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Troubleshooting Network Connectivity Issues
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Introduction to Computer Security
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Basics of Antivirus and Malware Protection
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Data Backup and Recovery
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Introduction to Email and Web Browsers
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Troubleshooting Email and Browser Issues
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Internet Safety and Privacy Best Practices
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Introduction to Peripheral Devices
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Printers, Scanners, and External Storage
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Troubleshooting Common Hardware Issues
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Customer Service Skills for IT Support
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Effective Communication and Problem-Solving
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